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May 09, 2024
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SHS 121 - Case Management and Community Resources
3.0 Credits
Defines the role and functions of a case manager, history, challenges of the job, and knowledge and skills necessary to be effective including how to make referrals and act as an advocate and community resource specialist.
Course-level Learning Objectives (CLOs)
Upon successful completion of this course, students will be able to:
- Define the concept “Case Management.” [REASON]
- Define tasks or functions of case manager. [REASON]
- Identify key components of a Strengths Based Case Management approach/style. [REASON]
- Identify what kinds of knowledge and skills are necessary to effectively perform the case manager role. [REASON]
- Identify the essential elements of a comprehensive individualized service or personal responsibility plan (also referred to as a Case Plan). [EXPLORE]
- Identify a basic process for resolving potential or real ethical dilemmas involving service delivery. [EXPLORE]
- Describe the process of making effective referrals. [REASON]
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