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May 01, 2024
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CIS 205 - PACE-IT Technology and Integration Support
44.0 Credits
Develop the skills needed to obtain entry-level IT positions in computer and network support, including install, configure, upgrade, support, troubleshoot, and repair computers as well as wired and wireless networks. Maps to the CompTIA A+ and Net+ industry certification exams. Prerequisite: Acceptance into a PACE-IT grant certificate.
Course-level Learning Objectives (CLOs)
Upon successful completion of this course, students will be able to:
- Install, configure, upgrade, support, troubleshoot, and repair computers. [REASON]
- Install, configure, upgrade, support, troubleshoot, and repair wired and wireless networks. [REASON]
- Install, configure, upgrade, and troubleshoot software. [REASON]
- Apply standard customer service skills. [COMMUNICATE]
- Administer workstation and network assets of a company. [REASON]
- Manage career goals by creating effective resumes/CVs, developing interviewing skills, and goal setting. [COMMUNICATE]
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