2017-2018 Academic Catalog 
    
    Mar 29, 2024  
2017-2018 Academic Catalog [ARCHIVED CATALOG]

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FSS 126 - Conflict Resolution



3.0 Credits
Conflict resolution basics, including understanding patterns of conflict between families and public systems and strategies to defuse anger, prevent conflict and promote collaboration between parents, schools and other human services. Permit code required. S/U grade option.
Course-level Learning Objectives (CLOs)
Upon successful completion of this course, students will be able to:

  1. Identify common causes of conflict between parents, schools and other human services.
  2. Describe and examine roles and behaviors that promote conflict.
  3. Describe ways to manage and measure personal responses to anger.
  4. Discover and develop personal communication and listening skills.
  5. Identify common cross-cultural misunderstandings when working with families and public systems.
  6. Develop and describe plans for conflict resolution using a multi-step approach.



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