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Apr 23, 2024
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HSPTR 104 - Airline Computer Training
5.0 Credits
Introduction to Apollo/Smartpoint, a centralized commercial airline reservation system. Knowledge and skills are developed to enable a student to make a Passenger Name Record (PNR), which includes selling, booking, and pricing of airline flights. 15 hours of lab work are required outside of class time.
Course-level Learning Objectives (CLOs)
Upon successful completion of this course, students will be able to:- Describe and demonstrate decoding and encoding specific airports and airlines.
- Access availability schedules and read, write, and decode symbols.
- Demonstrate formats required to sell, change, cancel, and rebook flights from availability schedules.
- Analyze fare quotes from flights sold and verify price by accessing airline tariff and rules.
- Create and evaluate a PNR.
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