2018-2019 Academic Catalog 
    
    Oct 23, 2019  
2018-2019 Academic Catalog [ARCHIVED CATALOG]

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CIS 152 - A+ Software Support



5.0 Credits
A comprehensive course in computer software. Students will install, maintain, and troubleshoot PC operating systems and associated software packages. Emphasis is placed on Windows operating systems, MAC/LINUX operating systems and technologies, industry standard OS maintenance, and troubleshooting/best practice operational procedures. Preparation for the current CompTIA A+ Software certification exam is included.
Prerequisite CIS 100 or concurrent enrollment.
Course-level Learning Objectives (CLOs)
Upon successful completion of this course, students will be able to:

  1. Describe how software interacts with hardware.
  2. Describe troubleshooting procedures for software.
  3. Install operating systems.
  4. Maintain and troubleshoot software.
  5. Demonstrate effective team working skills.



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