2018-2019 Academic Catalog 
    
    Apr 19, 2024  
2018-2019 Academic Catalog [ARCHIVED CATALOG]

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SHS 118 - Conflict Resolution



2.0 Credits
Covers conflict resolution basics, including understanding patterns of interpersonal and systemic conflict. Includes strategies to defuse anger, prevent conflict, and promote collaboration between individuals, families, and other systems.
Course-level Learning Objectives (CLOs)
Upon successful completion of this course, students will be able to:

  1. Identify common causes of interpersonal and systemic conflict.
  2. Describe and examine roles and behaviors that increase conflict.
  3. Describe ways to manage and measure personal responses to anger.
  4. Identify common cross-cultural misunderstandings when working with individuals and families.
  5. Develop and describe plans for conflict resolution using evidence-based approaches.



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